Cisco SPA30x and SPA50x Dynamic Attendant Console Call Pickup Code
Posted in Cisco Phones on March 14th, 2011 by Frank Park – Be the first to commentIf you are familiar with Cisco SPA300 and SPA500 series, it allows a secretary to have a BLF (Busy Lamp Field) + CP (Call Pickup) + SD (Speed Dial) features. Although setting up BLF and SD features are very trivial given a PBX box that supports it, CP can be a bit tricky. Attendant Console Pickup Call Code parameter is available under the Attendant Console/Keys tab, but only allows you to have a static CP code for all extensions!!
Well.. Here’s a simple solution to dynamically assign a pickup code such that the code is followed by an extension number (ie. *88101). Let’s say Secretary’s extension is 100 and the boss’s extensions is 101. When you have a BLF+CP+SD feature turned on by entering “fnc=blf+cp+sd;sub=101@$PROXY;ext=101@$PROXY;nme=101” in the Extended Function field. Be sure to note that I have included nme variable. This specifies the extension number that will be appended to the call pickup code. Once you have assigned the nme variable, go to the Attendant Console/Key tab and change the Attendant Console Call Pickup Code to “*88#”. The hash mark (#) will be replaced with the value of nme.
Enjoy this trick!
